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Documentation Index

Fetch the complete documentation index at: https://help.sendocki.io/llms.txt

Use this file to discover all available pages before exploring further.

Hello 👋 Welcome to the Sendocki help center. You’ll find here everything you need to get started quickly and make the most of your order management dashboard.

Where to start?

Get started in 7 steps

The guided onboarding: create your account, invite your team, connect your first store, set up WhatsApp, and install the app.

Connect your store

Plug in Shopify or YouCan in minutes to synchronize your orders automatically.

Manage your COD deliveries

Confirm your cash collections and stock returns — central to a Moroccan merchant’s daily workflow.

Read your dashboard

Understand your KPIs: delivery rate, WhatsApp conversion, average order value, and more.

Explore by module

Orders

Kanban view, Table view, Call Center

Pipeline

Configure your order processing stages

WhatsApp Business

Conversations, templates, campaigns

Customers & CRM

Customer base, segmentation, profiles

Team & Commissions

Manage your collaborators and their payouts

Products & Stock

Catalog, warehouses, inventory

Need direct help?

If you can’t find the answer to your question, contact us by email at support@sendocki.com or directly via WhatsApp (number provided during onboarding).