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Documentation Index

Fetch the complete documentation index at: https://help.sendocki.io/llms.txt

Use this file to discover all available pages before exploring further.

The inventory is the snapshot of your stock at moment T: how many of each product you have, in which warehouse, how much is already reserved by ongoing orders. It’s the anti-stockout and anti-overstock steering tool.
In Morocco, a stockout = immediately lost sale (the customer orders from competition). The right reflex: monitor low-stock alerts every morning, reorder before stockout.
Inventory tab in Sendocki

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The 3 quantities to know

For each product in a warehouse, Sendocki tracks 3 distinct quantities:

📦 Available stock

What’s physically in the warehouse and not yet reserved. It’s what you can sell now.

🔒 Reserved stock

What’s associated with ongoing orders (not yet shipped). Physically in the warehouse but already “promised”.

🚨 Alert threshold

The minimum below which you want to be alerted to reorder. Configurable per product.

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Total stock = Available + Reserved

It’s the physical quantity in the warehouse. If you have 100 t-shirts of which 30 are on confirmed orders: Available = 70, Reserved = 30, Total physical = 100.

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What you see for each inventory line

InformationWhat it’s for
🏷️ Product (and variant if applicable)Product identification
🔢 SKUUnique reference
🏬 WarehouseWhere this stock is
📦 Available stockSellable now
🔒 Reserved stockAlready engaged on orders
🚨 Alert thresholdIf configured, visual alert when stock < threshold
📅 Last movementWhen the stock last moved

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Search and filter

By product / SKU

Quickly find a specific product

By warehouse

See the stock of a single warehouse

By status

See only products in alert (low stock / stockout)

Stock = 0

Filter products in total stockout

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Manually adjust stock

Typical cases: after physical inventory, after supplier reception, after breakage/loss, after transfer between warehouses.
1

Find the product in the list

Search or filters
2

Click on the line to open the adjustment

Or use the action menu
Stock adjustment modal
3

Enter the new quantity

Either as absolute value (“set to 50”), or as delta (“+10” or “-3”)
4

(Recommended) Specify the reason

For traceability: “Supplier X reception”, “Monthly physical inventory”, “Parcel breakage”, etc.
5

Validate

The stock is updated immediately. The adjustment is tracked in the movement history.
Manual adjustments are traceable (who, when, why). Avoid accumulating adjustments without reason — prefer complete periodic inventories.

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Configure low-stock alert thresholds

For each product (or variant), you can set a minimum threshold below which Sendocki alerts you visually.
1

Product card → Inventory tab

For the concerned product
2

'Alert threshold' field

Enter the floor quantity. E.g. for a product selling 10 units per week and that you reorder every 14 days, set the threshold to 20 (= 2 weeks of stock).
3

Save

As soon as available stock drops below this threshold, the product appears with a visual alert (badge 🟡 or 🔴) in the inventory list and dashboard.
Alert threshold best practice: (sales_per_day) × (supplier_reorder_delay + safety_margin). E.g.: 10 sales/day × (5 supplier days + 3 margin days) = threshold 80 units.
Sendocki can automatically decrement your stock according to the order pipeline:
  • When is stock deducted? At the pipeline stage you configure (e.g. “Order confirmed”, “Shipped”)
  • When is it restored? At the “Return restocked” stage (for cancelled/returned orders)
→ See Create your pipeline to configure the link pipeline stage ↔ stock movement.

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Movement history

For each product, you can see all stock movements over time:
Movement typeOrigin
➕ EntryManual addition, supplier reception, stock return (cancelled order)
➖ ExitSale (deducted by pipeline), breakage, loss, transfer to another warehouse
🔄 AdjustmentManual correction after physical inventory
Each movement is tracked with: date, type, quantity, reason, user who made the operation.
Stock movement history

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Typical use cases

Once a month (or more depending on your rotation), physically count your stocks and compare with Sendocki.Procedure:
  1. Print the Sendocki inventory list (CSV export)
  2. Physically count each product (field team)
  3. Spot the gaps (Sendocki says 50, you count 47 → -3 gap)
  4. Adjust in Sendocki with reason “Monthly inventory”
  5. Investigate big gaps (theft? undeclared breakage? entry error?)
  1. Physically verify the delivery (received vs ordered quantities)
  2. Go to Inventory → concerned product → adjust
  3. Enter positive delta (e.g. “+200 units”)
  4. Reason: “Supplier X reception - delivery note N°XXX”
Recommended morning routine:
  1. Go to Inventory → “Low stock / Stockout” filter
  2. List products dropping below threshold
  3. For each: order from supplier OR set to “Pending” on your e-commerce store
  1. Exit stock from source warehouse (negative adjustment, reason “Transfer to warehouse X”)
  2. Enter stock in target warehouse (positive adjustment, same reason)
  3. Verify that the total is unchanged
Sort by “Last movement” from oldest to most recent. You see what hasn’t moved for a long time:
  • Action 1: promo / destocking to relaunch
  • Action 2: remove from active catalog
  • Action 3: analysis why it doesn’t sell (photos? price? season?)

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Best practices

  • ✅ Configure alert thresholds on your best-sellers as priority (stockout = lost sale)
  • ✅ Regular physical inventory: monthly for active stores, quarterly otherwise
  • ✅ Track adjustments: clear reason on every manual modification
  • ✅ Link your pipeline: automate decrementation to avoid forgetting
  • ❌ Don’t put all your products with the same threshold: adapt to the sales speed of each product
  • ❌ Don’t disable stock tracking on a product to “simplify” — you lose visibility and risk invisible stockouts

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Frequently asked questions

Depending on your configuration, Sendocki can allow or block negative oversales. By default, it’s blocked (don’t sell what you don’t have).
Currently, Sendocki does not synchronize automatically with POS cash registers. You must manually adjust the stock after each day of physical sales. It’s on the roadmap.
Yes — each variant (size S, size M, etc.) has its own independent stock. You can have 50 “Sport T-shirt Black M” and 0 “Sport T-shirt Black XL” simultaneously.
“Export” button at the top of the inventory list. CSV format with all visible columns. Useful for annual accounting audit or exchange with a supplier.
Currently no — Sendocki manages stock by quantities, not by unique serial/number. For electronic or high-value products, you manage in parallel in a dedicated system.

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What’s next?

Product catalog

Create / modify your products and their variants

Warehouses

Manage your storage locations