What you see for each invoice
| Column | Detail |
|---|---|
| 🔢 Invoice no. | The document’s identifier, to mention to support if needed |
| 🏷️ Type | The nature of the invoice (see below) |
| 📌 Status | Paid, pending, overdue… |
| 💰 Amount | The total to pay |
| 📅 Issue date | When the invoice was created |
| ⏰ Due date | The payment deadline |
| The receipt download |
Invoice statuses
⏳ Pending
The invoice is issued and awaiting your payment.
✅ Paid
Your payment has been received and matched to the invoice.
⚠️ Overdue
The due date has passed with no payment received. Pay it quickly — see Overdue invoices.
📝 Draft
Invoice in preparation, not yet finalized.
Invoice types
Depending on what’s happening on your account, you may see different types of invoices:| Type | What it corresponds to |
|---|---|
| Monthly fee | Your subscription invoice for the current period |
| Annual subscription | Your invoice if you’re on annual billing |
| Credit top-up | The purchase of extra parcels |
| Plan change | Moving to another plan |
| Tier reached | Issued when you cross a usage tier of your plan |
The numerical details of your plan (amounts, tiers) appear in your plan and on each invoice. For any question about a specific amount, contact support.
Download or resend an invoice
Find the invoice in the list
Use the pagination at the bottom of the table if you have a lot of invoices.
Download the PDF
Click the PDF link on the row. If the document has just been created, it may show “In progress” for a moment while it’s being generated.
What’s next?
Pay my invoice
The step-by-step transfer guide
Billing notifications
The alerts you receive