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Today, payment is made by bank transfer. As soon as an invoice is issued, it’s emailed to you and stays available in your invoice history. Here’s how to pay it cleanly.
Credit card and PayPal are coming soon. In the meantime, bank transfer is the active payment method.

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The process, from start to finish

1

An invoice is generated

Whether it’s for your subscription, a plan change or a credit top-up, an invoice is created and sent to your email.
2

You get the transfer instructions

On the Billing page, open the relevant invoice. The bank details appear: bank, account number, IBAN, and the reference to include on your transfer.
Bank transfer instructions
3

You make the transfer

From your bank, pay the amount shown, entering the provided reference exactly. It’s what links your payment to the right invoice.
4

Your order activates on receipt

Once the transfer is received, your subscription or top-up is activated and you receive a confirmation. You’ll also see the invoice change to “Paid”.
Never forget the transfer reference. Without it, your payment takes longer to match to your invoice, which delays activation.

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Copy the instructions in one click

To avoid typos, open the invoice details and use the “Copy transfer instructions” button. You’ll get the bank, account number, reference and amount to pay all at once.
Paste this information straight into your banking app. No manual retyping = no typos on the account number or the reference.

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Where do I find my bank details?

The Payment method section of the Billing page shows the details to use. They appear after your first invoice.

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How long before my payment is taken into account?

It depends on how long your bank takes to process the transfer. As soon as it’s received on Sendocki’s side, activation is done and you’re notified. If several days go by without a status change, contact support with your invoice number.

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What’s next?

Invoice history

Find and download your invoices

Overdue invoices

What happens if a payment is late