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The Subscription & Billing page brings together everything related to your account: what you’ve used this month, the status of your subscription, your invoices and your credit balance. It’s where you pay, download your receipts and manage your plan.
You can reach it from your account menu. Keep this in mind: whenever a payment question comes up, it all starts from this page.
Subscription & Billing page

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The page’s sections

Cycle usage

The number of parcels shipped since the start of your current period, and how many you have left. Your live counter.

Subscription summary

Your current plan, the next renewal date and the billing rhythm (monthly or yearly). This is also where you pause, change plan or cancel.

Credit balance

Your available credits — extra parcels you can use on top of your plan. Along with the nearest expiry date.

Invoice history

All your invoices, their status (paid, pending, overdue), and the PDF download.

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What you can do here

1

Track your usage

See how many parcels you’ve shipped and how many you have left. See Track my usage.
2

Pay an invoice

Pay by bank transfer and get the instructions. See Pay my invoice.
3

Manage your subscription

Change plan, pause or cancel.
4

Top up credits

Add extra parcels whenever you need them. See Credits & top-up.
Depending on your role in Sendocki, access to billing may be reserved for the account owner. If you don’t see this page, ask your team’s administrator.

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What’s next?

Track my usage

Read your cycle parcel counter

Pay my invoice

The step-by-step bank transfer guide